This position is responsible for developing  and maintaining relationships that lead to sales of blood bank filters, equipment, and related products. Travel is required 3-4 nights per week. Must live near a major airport in Eastern United States.

Key Responsibilities

•  Develops and implements strategies to maintain and/or expand sales within an assigned territory.
• Prepares a plan for each account to identify what and how short and long term needs may be met.
• Forecasts the demand for products within assigned territory.
• Provides reports on the budget and sales activity for a given period of time.
• Interfaces with the customer to understand the customer's overall objectives and requirements.
• Contacts customers & potential customers on a regular basis to maintain account relationship, advise of new product and service offerings, and obtain feedback on products.
• Shares details with customers on additional offerings to provide value added service.
• Provides post implementation support to assigned accounts / customers with the assistance of support staff.
• Serves as a point of escalation for issues or activities that the customer encounters during product utilization and ensures the resolution of customer problems/complaints.
• Prepares and conducts technical/product presentations and demonstrations.
• Participates in trade shows by representing the organization and sharing information on products.
• Provides feedback to marketing and product engineering teams for future product enhancements.
• Shares ideas and customer needs throughout all phases of product life cycle (plan, design, integrate, install, manage).
• Contributes to the quarterly and annual business forecasting by providing account trends and sharing future client needs.