More About You You have an advanced degree in human factors engineering, engineering psychology, or another research-heavy discipline. You have at least 7 years of hands-on, professional applied human factors research experience. You have a track record of delivering regulatory compliant validation research and providing guidance leading to the successful launch of physical products. Ideally, you have worked in a consulting environment for at least one year and are familiar with how they operate. You are clever. You have a true passion for evaluative product research and human-centered product design, as evidenced by your education and career choices. You have a deep familiarity with all forms of evaluative product research and can confidently guide a client in defining the user groups, intended uses, and use environments of the product. You can write effective proposals, plans, technical reports, and publications, and use them to improve the effectiveness, safety, and usability of consumer products and medical devices. You have extensive experience conducting formative testing and validation studies. You demonstrate high standards of workmanship and attention to detail and can help improve departmental processes and best practices. You can develop, support, and defend design recommendations based on your experience with design research, ergonomics, and human factors principles. You are curious. You like to explore new territories and learn from others. You can successfully lead clients through problem definition and the innovation process during workshop sessions. You have a deep understanding of user research methodologies, concepting processes, approaches, and tools, and take the initiative to improve them. You’re also comfortable with global travel (role may include up to 30% travel), either on your own or as part of a team and feel confident leading research teams wherever you’re operating. You are confident. You have established yourself in thought-leadership within the research industry. You are comfortable with ambiguity and complexity, because sometimes that leads to the most unique, unexpected design solutions. You possess a strong work ethic and are willing to “do what it takes” to get the job done. You have excellent writing, presentation, and interpersonal skills – all needed for research, facilitation, interviews, and client presentations. Your writing is concise, grammatically correct, and has the appropriate tone. You are an effective listener and contributor at client meetings and have demonstrated your ability to document pertinent information/action items/opportunities, as well as provide a written summary post-meeting. You possess strong empathy and exceptional verbal communication skills that allow you to communicate with anyone, and unlock what users are thinking and feeling about a product. You can work on-site in our Philadelphia office. In addition to your research skills, you may have experience in graphic design, photo, video, and/or audio recording/editing. |
