Job Description:

Division Global Quality Manager

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 96,000 other curious, creative 3Mers.

"For more than 30 years at 3M, I've seen firsthand how it's a place where curious, creative and collaborative people thrive and build a rewarding career. As a leader in this company, my goal is to ensure each 3Mer sees and feels the positive impact we're making around the world" - Mike Roman, chief executive officer and chairman, 3M

This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.

The Impact You'll Make in this Role
3M is seeking a senior quality professional to lead the Quality organization within 3M's Commercial Solutions Division (CSD). As a Global Quality Manager, you will own the customer first quality initiative; providing domain expertise, establishing priorities and direction to make delight our customers with quality and make it a competitive advantage You will set objectives and direction for Division Quality Engineering and the Complaint Analytics and Resolution Process teams, in addition to leading the Quality Management System for Commercial Solutions Division You will also be responsible for providing the strategic direction on quality practices for products across the Commercial Solutions Division.

As a Division Global Quality Manager for 3M's Commercial Solutions Division, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Maintaining responsibility for Commercial Solutions Division global quality and contributing to the overall Division success from a growth, customer satisfaction, compliance and operating income perspective.
• Leading Commercial Solutions Division end-to-end product quality assurance programs from development to post-market improvements. Develop product quality assurance strategies to enhance design understanding and manufacturing consistency and controls.
• Implementing customer focused quality strategies through areas and plants quality leaders globally. Ensure the product portfolio maintains customer driven product quality standards through product changes (change management).
• Leading the effective use of and communication of quality data throughout CSD functional areas, leveraging the Global Quality Complaint, Product Engineering, and Plant dashboards that have been developed and are supported by CSD's data scientist.
• Ensuring the Division Quality Operations meet the Quality Management System framework. Being a key contributor to the development of the quality system framework that supports growth and ensures compliance. Ensure CSD Quality Management System continues to meet ISO 9001:2015 standards.
• Playing a pivotal role on the CSD Operating Committee and be responsible for driving a quality mindset culture throughout CSD's global organization. Accountable to provide strategic leadership; to define, implement and improve quality processes within the Commercial Solutions Division. Additionally, will serve as a member of CSD USAC, APAC leadership teams, Global LVS teams, leading monthly discussions on quality data and programs around global customer quality issues. This position will also be part of Transportation and Electronics Business (TEBG) Quality leadership team.
• Leading Global Complaint Resolution Process within CSD which includes; establishing and managing KPIs on performance of TEBG Quality Direct team; establishing principles and standards for quality analysts and plant quality assessments in analyzing and communicating with customers; being responsible for non-routine and difficult customer inquiries; leading monthly CSD Quality Review Board meetings to discuss and resolve large complaints; and leading the Recovery and Recall Process

Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

• Bachelor's degree or higher in a science or engineering discipline (completed and verified prior to start) from an accredited institution
• Ten [10] years Senior Quality Management experience in a private, public, government or military environment
• Experience in quality management systems

Additional qualifications that could help you succeed even further in this role include:

• Experience in Healthcare/Medical device quality
• Proven people development and management skills
• Effective in resolving quality issues with global key accounts
• Highly competent in PPU, and data driven analytics

Travel: May include up to 25% domestic/international

Relocation Assistance: May be authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Responsibilities of this position may include direct and/or indirect physical or logical access to information, systems, technologies subjected to the regulations/compliance with U.S. Export Control Laws.

U.S. Export Control laws and U.S. Government Department of Defense contracts and sub-contracts impose certain restrictions on companies and their ability to share export-controlled and other technology and services with certain "non-U.S. persons" (persons who are not U.S. citizens or nationals, lawful permanent residents of the U.S., refugees, "Temporary Residents" (granted Amnesty or Special Agricultural Worker provisions), or persons granted asylum (but excluding persons in nonimmigrant status such as H-1B, L-1, F-1, etc.) or non-U.S. citizens.

To comply with these laws, and in conjunction with the review of candidates for those positions within 3M that may present access to export controlled technical data, 3M must assess employees' U.S. person status, as well as citizenship(s).

The questions asked in this application are intended to assess this and will be used for evaluation purposes only. Failure to provide the necessary information in this regard will result in our inability to consider you further for this particular position. The decision whether or not to file or pursue an export license application is at 3M Company's sole election.

Supporting Your Well-being

3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.

Resources for You

For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers.

Learn more about 3M's creative solutions to the world's problems at www.3M.com or on Twitter @3M.

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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