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Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine. Learn more about our award-winning organization by visiting stryker.com
The Commercial Operations Specialist will operate within the Commercial Operations Organization to ensure manageability of the operations planning process at the Regional and Sales Agent levels. The specialist will facilitate the gathering and aggregating of inventory levels, collaborative demand forecasting, demand and supply planning, the development of forecasts and logistical plans, and capital analysis. Commercial Operations Specialists will be responsible for maximizing Field inventory logistics, field utilization and Distributor product availability.
What you will do
Act as primary liaison between field sales force and Internal Operations to define inventory needs for new and existing distribution opportunities and work with Sales Managers to Optimize Field Instrument and Implant configurations. Gather required raw data for forecasting, planning and logistical management of complete inventory needs for assigned region.
Drive demand generation process for new and existing distribution opportunities and co-ordinate with internal teams to ensure inventory needs for new opportunities are filled in a timely fashion.
Develop and distribute inventory scorecards and metrics to track inventory efficiency and performance at revenue center level. Partner with Regional Sales leaders to create utilization efficiencies, derive trends and assist in getting better ROI for total regional inventory.
Measure and report field inventory investment and productivity levels on a monthly basis. Determine, maintain and monitor max inventory quantities for each territory / inventory location. Develop and execute plans by product line to realign inventory based on monthly metrics
Determine hospital/Sales Agent Inventory needs based on field inventory productivity at the hospital level and help coordinate execution of hospital consignment and loaner agreements where needed.
Support strategy for Field audit activities to ensure accuracy of consigned inventories and define goals for the team before each audit is performed.
Coordinates product movement within agency/Sales Agent/branch office network. Assist with inventory loan program. Coordinates assigned non-routine Field inventory projects.
Assist with day to day logistical activities required to ensure product is available to meet customer demand and maintain operational effectiveness.
Appropriately manages slow moving, excess and expired inventory within agency network.
Assist in new product launch plans to maximize sales performance and coordinate the corresponding return of old inventory if applicable.
What you need
2 years of related experience
Strong knowledge of ERP and CRM Systems.
JD Edwards, Salesforce or similar.
Proficient in using MS Excel (Power BI preferred)
Orthopedic or medical device experience preferred.
Strong knowledge of hospital inventory policies.
Ability to interact with different levels of an organization, and to build effective relationships through teamwork.
Excellent verbal and written communication skills with the ability to define and structure problems to be solved and to communicate complex business analysis and issues in a clear and concise manner.
Proven ability to manage projects effectively from design through completion.
Proficient in Microsoft Office Suite Applications (Word, Excel, Access); JDEdwards/PeopleSoft, ERP System, MasterControl (document control Software) and Salesforce.com (CRM Software). Experience with a large-scale enterprise system preferably PeopleSoft.
Stryker is one of the world's leading medical technology companies and, together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. Stryker is active in over 100 countries around the world.
Together with our customers, we are driven to make healthcare better.
At Stryker, quality is first in everything we do. We are driven to make healthcare better for our customers by
providing innovative products and services that meet regulatory requirements through our effective quality system.
The Company was founded in 1941 by Dr. Homer Stryker and incorporated in 1946 as the Orthopedic Frame Company. In 1964, the Company’s name was changed to Stryker Corporation.
• $13.6 billion in annual sales in 2018; annual revenue has grown for 39 straight years
• 17.1% CAGR (compound annual growth rate) in sales over 39 years
• ~36,000 employees globally in 2018
• 43 manufacturing and research & development locat...ions worldwide
• Included in the Standard & Poor’s 500 Index
• Ranked # 233 on Fortune Magazine’s “FORTUNE 500” list for 2019
• Ranked # 3 on Fortune Magazine’s “World’s Most Admired Companies” list for the “Medical Equipment” industry for 2019
• Ranked # 11 on Fortune Magazine’s “100 Best Companies to Work For” list (U.S.) for 2019
• Spent $862 million on R&D in 2018
• 7,784 patents owned globally in 2018
• Initial public offering of stock was in 1979
• Listed on the New York Stock Exchange under ticker SYK