The Sales Training Manager develops, plans, and conducts training on Neurosurgical and Craniomaxillofacial and sales processes for the primary audience of sales representatives. The job requires extensive collaboration with sales, marketing, and functional partners to align on overall strategy and design of training programs and resources. High-level training responsibilities include new hire training, product launch training, comprehensive salesforce development, and the Regional Field Trainer program.
Essential duties & responsibilities:
The Sales Training Manager monitors and evaluates programs, obtains ongoing feedback, assesses results, and implements enhancements and/or new programs, as needed, to drive elevated sales performance.
Develop and administer training (both virtually and in-person) for the sales force to meet sales and corporate needs
Execute new product introduction training courses and update existing product offerings, as necessary
Maintain documentation, provide coaching, and communicate progress to management for new sales representatives
Ideate and collaborate with marketing and sales for the development of sales offense/strategy
Offer development seminars to elevate performance, professionalism, and competitive differentiation for sales representatives
Manage Regional Field Trainer (RFT) program through deliberate interactions with the RFT sales lead, RFTs, and sales leadership
Identify and leverage Key Opinion Leaders to provide relevant customer insights to the sales force
Produce and utilize measurement/assessment tools to indicate performance, determine effectiveness, and inform improvements
Perform cost analysis of training methodologies (labor, equipment, travel, planning, development, and materials)
Partner with internal sales and service training professionals for collaborative opportunities, benchmarking, and best practices
Monitor training fulfillment and engage with sales representatives and management to complete training requirements
Create and curate meaningful on-demand training content online to both new and tenured sales representatives
Perform other related duties as required
Education & special trainings:
Bachelor's degree in marketing, business or related discipline required
Qualifications & experience:
8+ years of work experience required
4+ years medical device or marketing/sales experience preferred
Fluent in local language and English
Excellent presentation and interpersonal communications skills
Strong analytical and problem-solving skills
Ability to manage multiple projects while delivering on established timelines
Ability to be persuasive in the absence of organizational authority
Must be able to understand and work within complex interdivisional procedures and policies
Demonstrated proficiency in Microsoft Office (Excel, Word & PowerPoint)
Physical & mental requirements:
Medium work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects
Coordination of eye, hand and foot movement with an ability to grasp by hand and meet cognitive demands to include visual and auditory discrimination / memory, reading ability and memory retention ability.
Exercise discretion and independence when applying professional expertise
Must be able to manage time, projects, stress and conflict
Must possess strong interpersonal skills including written and oral communication
Must be able to bring tasks through to completion with minimal supervision
Must have the ability to prioritize work and keep detailed and confidential records
Must be able to communicate / present to large groups of people
Must possess unwavering ethics & integrity in a competitive and demanding work environment
Stryker is one of the world's leading medical technology companies and, together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. Stryker is active in over 100 countries around the world.
Together with our customers, we are driven to make healthcare better.
At Stryker, quality is first in everything we do. We are driven to make healthcare better for our customers by
providing innovative products and services that meet regulatory requirements through our effective quality system.
The Company was founded in 1941 by Dr. Homer Stryker and incorporated in 1946 as the Orthopedic Frame Company. In 1964, the Company’s name was changed to Stryker Corporation.
• $13.6 billion in annual sales in 2018; annual revenue has grown for 39 straight years
• 17.1% CAGR (compound annual growth rate) in sales over 39 years
• ~36,000 employees globally in 2018
• 43 manufacturing and research & development locat...ions worldwide
• Included in the Standard & Poor’s 500 Index
• Ranked # 233 on Fortune Magazine’s “FORTUNE 500” list for 2019
• Ranked # 3 on Fortune Magazine’s “World’s Most Admired Companies” list for the “Medical Equipment” industry for 2019
• Ranked # 11 on Fortune Magazine’s “100 Best Companies to Work For” list (U.S.) for 2019
• Spent $862 million on R&D in 2018
• 7,784 patents owned globally in 2018
• Initial public offering of stock was in 1979
• Listed on the New York Stock Exchange under ticker SYK