Business-oriented evaluators. People who effectively interpret information to demonstrate the effects of business initiatives, regulation and industry trends for sales, management and leadership teams.
Self-directed imitators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
Strategic thinkers. People who enjoy analyzing data or trends for the purposes of planning, forecasting, advising, budgeting, reporting, or sales opportunities.
Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
Goal-oriented developers. Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.
What you will do:
This role manages Technical Training team members in an assigned site/area to ensure the successful alignment and execution of Technical Training strategies, initiatives, and processes. Responsible for all aspects of Technical Training including the design, coordination, and deployment of role-based training.
Provide leadership and direction to Technical Training team members.
Ensure training processes remain in compliance with regulatory standards and quality requirements.
Complete training workflow tasks within the Change Control process to ensure accurate training is being planned and assigned in the LMS when new or revised documents are released.
Continually assess training strategies, programs, and metrics, implementing solutions, as appropriate.
Oversee the design, development, and customization of technical training content.
Ensure the proper documentation of training programs.
Monitor and respond to changes in SLMS data that have the potential to impact the reliability and/or automation of training assignments.
Ensure site(s) establish and maintain compliance to Quality Key Performance Indicators (KPIs), monitor progress and take timely action to address adverse trends and deviations.
Partner with various functional groups (e.g., Manufacturing, Quality, Regulatory, Compliance, HR, etc.) to incorporate functional-based training programs into the role-based curriculums, as appropriate.
Participate in communities of practice (COPs) that seek to improve strategies, programs, and processes across the Technical Training function; lead tactic teams where necessary.
Assist in the establishment of training standards across the organization and develop processes and/or procedures that ensure effectiveness of training delivery.
Partner with local manufacturing and quality leadership to assess training needs and determine priorities that translate into training requirements and/or programs for the teams to implement.
Collect and present on training performance metrics to leadership during periodic meetings and forums (e.g., Quality Systems Management Review).
Represent Technical Training processes during regulatory body audits/inspections and support requests for training records and/or evidence for qualification.
Partner with the SLMS Shared Services Team to support platform upgrades, enhancements, and ensure help ticket Service Level Agreements (SLAs) are being met; identify process improvements where possible.
Who you will need:
Bachelor's degree in the area of Business, Training & Development, Education, or Human Resources related discipline.
Knowledge of training needs analysis, instructional/program design, development and evaluation, adult learning concepts and learning methodologies.
Minimum of 3 years of experience in medical device, pharmaceutical, or other regulated industry with knowledge of manufacturing standards and practices, including quality and compliance issues.
Experience providing training support for manufacturing operations is a plus.
Previous experience managing one or more remote team members.
Demonstrated ability to influence management, business groups, and Subject Matter Expert (SMEs) toward a recommended action.
Proven track record for designing, deploying, and managing training initiatives.
Demonstrated experience working with Learning Management Systems (LMS), document management, and change control processes.
Demonstrated expertise in adult learning theory, instructional design, and technical training content development, including eLearning formats.
Demonstrated strong verbal, written and interpersonal communication.
Demonstrated ability to deliver instructor-led training at a high level.
Demonstrated organizational and document management skills.
Demonstrated proficiency in MS Office Suite, with strong excel skills.
Stryker is one of the world's leading medical technology companies and, together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. Stryker is active in over 100 countries around the world.
Together with our customers, we are driven to make healthcare better.
At Stryker, quality is first in everything we do. We are driven to make healthcare better for our customers by
providing innovative products and services that meet regulatory requirements through our effective quality system.
The Company was founded in 1941 by Dr. Homer Stryker and incorporated in 1946 as the Orthopedic Frame Company. In 1964, the Company’s name was changed to Stryker Corporation.
• $13.6 billion in annual sales in 2018; annual revenue has grown for 39 straight years
• 17.1% CAGR (compound annual growth rate) in sales over 39 years
• ~36,000 employees globally in 2018
• 43 manufacturing and research & development locat...ions worldwide
• Included in the Standard & Poor’s 500 Index
• Ranked # 233 on Fortune Magazine’s “FORTUNE 500” list for 2019
• Ranked # 3 on Fortune Magazine’s “World’s Most Admired Companies” list for the “Medical Equipment” industry for 2019
• Ranked # 11 on Fortune Magazine’s “100 Best Companies to Work For” list (U.S.) for 2019
• Spent $862 million on R&D in 2018
• 7,784 patents owned globally in 2018
• Initial public offering of stock was in 1979
• Listed on the New York Stock Exchange under ticker SYK