Create, implement and enforce project execution plan/schedule and direction to provide Professional Services value to clients, maintain project profitability and drive revenue growth. Responsible for P&L management, revenue, and margin attainment for each assigned project and per regional goals.
Lead a cross-functional (business analyst, lead software/configuration engineer, assisting software/configuration engineer(s), tester(s)) project team to implement and deliver customer solutions, while achieving revenue and profitability targets.
Manages both remote and onshore teams driving cohesion and teamwork
Responsible for successful and timely delivery of assigned Professional Services projects.
Implement a balanced resource mix by combining internal headcount and sub-contractors to deliver projects with quality and on budget.
Comply with practice and financial schedules, resource planning, and all quality and business procedures and directives (e.g. weekly/monthly/quarterly revenue processing, forecasting, invoicing, and customer satisfaction).
Ensures adherence of project team members to the software, operational, and quality deliverables of the project.
Partner with Commercial and leadership teams to achieve departmental and corporate objectives; assist in seeking out new revenue opportunities and securing incremental services business; building Abbott Informatics reputation in this space.
Leverage broad-based industry knowledge and marketplace expertise to ensure customer success related to services delivery
Participate, as directed, in and contribute to sales calls, meetings, and presentations regarding Services opportunities.
Assist in estimation during pre-sales and throughout the course of the project.
Fully lead, manage, and own projects implementations
Derive and assist with instating implementation methodologies such as Agile-Scrum.
Derive and assist with instating best practices for project management.
Travel up to 50% for on-site customer visits.
Works independently and under supervision from management.
When directed, is able to coach peers or more junior level project, managers
BA degree: Computer Science, Engineering or related technical discipline OR an equivalent combination of education and work experience required
Experience Background minimum experience
10 years of experience in Practice or Project Management in the Software Industry is required.
Experience in medical device applications and other regulated environments is a plus
PMP or PRINCE2 required
Certified ScrumMaster (CSM) desirable
Understanding of Lab Automation domain expertise and experience in managing large projects specific to any commercial LIMS and preferably STARLIMS experience.
Knowledge of software testing, test script preparation, and documentation, if the LIMS is being implemented in a regulated environment requiring Computer Systems Validation (CSV)
Manage projects with the understanding of regulatory environment and compliances such as HIPAA, GxP, 21CFR Part 11 and ISO 9000/9001/17025
Managing the medium to large scale projects of size $1M to $5M with multiple stake holders management including internal, partner and customer resources. Having worked in Multi geography projects and people exposure especially in APAC region is preferred.
Experience in Lab Automation or similar projects management in Pharmaceuticals, Biotech, Healthcare, Diagnostics, F&B, Chemical, Manufacturing, O&G and other scientific domain is highly preferred.
Large scale project and program management in LabInformatics and Scientific applications such as LIMS, ELN, SDMS, QMS, HIMS, CDMS, CDS and other GMP &GLP software products.
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.