Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.
Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands - including Similac®, PediaSure®, Pedialyte®, Ensure®, Glucerna® and ZonePerfect® - to help get the nutrients they need to live their healthiest life.
Our location in Columbus, OH, currently has an opportunity for a Contract Coordinator.
WHAT YOU'LL DO
Maintains customer membership for assigned contracts through the administration of member commitment forms (electronic and paper) or membership rosters obtained from the customer and maintains accurate tracking of membership movement.
Responsible for researching requests for new customers and initiating account number set up including confirming contract eligibility, appropriate class of trade designation, and eligible pricing.
Demonstrates clear understanding of member class of trade guidelines and implements accordingly during membership maintenance.
Researches and performs maintenance of Acute Care accounts to maintain integrity of master data for downstream, sales compliance and ad-hoc sales reporting.
Collaborates with the FSF (sales), external customers, CSO (Customer Service), others in Commercial Operations to manage membership eligibility requests and perform maintenance in all required systems as needed.
Provides membership changes such as EIN or distributor change to Chargeback team as applicable.
Responds to requests for end-user pricing eligibility based on each contract's requirements for membership processing.
Manages research components for new Acute Care initiatives outside of normal day to day contracting activities such as requests from distributors and the FSF and as defined by the Acute Care Contracting Manager.
Researches blocked orders based on incorrect pricing and perform appropriate pricing maintenance and release invoices to bill the customer.
Compliant with all OP and OEC guidelines.
Obtains documents and maintains approvals in accordance with Operating Procedures.
Maintains accurate files, notes and data in electronic files and trackers.
Supports internal monitoring efforts and business process documentation.
EDUCATION AND EXPERIENCE YOU'LL BRING
Analytical and high attention to detail
Ability to navigate complex processes and systems in highly collaborative environment
Extensive working knowledge of MS Office including Microsoft Excel, Word and PowerPoint
Bachelor's Degree is preferred
Knowledge of the healthcare market, products, and services
Knowledge of business rules and their impact in other systems that affect internal and external stakeholders
Ability to be flexible by adapting actions to facilitate the most productive work environment and business needs
Demonstrated ability to be proactive and complete tasks independently following a defined process
Ability to provide superior customer service with timely follow-up
Ability to execute defined processes
Excellent skill in verbal and written communications
Ability to maintain confidential member paperwork and information
Ability to interact in a professional, courteous, and cooperative manner
WHAT WE OFFER
At Abbott, you can have a good job that can grow into a great career. We offer:
Training and career development, with onboarding programs for new employees and tuition assistance
Financial security through competitive compensation, incentives and retirement plans
Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
Paid time off
401(k) retirement savings with a generous company match
The stability of a company with a record of strong financial performance and history of being actively involved in local communities
Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.