Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries.
Primary Job Function / Description
A technical leader who provides consultative leadership to the Platform Support Team, assures platform alignment to business strategy, and governance decisions. Overall, the ServiceNow Platform Architect has strong technical abilities, a sound understanding of business strategy and policies that govern the ServiceNow platform and possesses advanced ServiceNow knowledge and skill.
Core Job Responsibilities
Creates & maintains a detailed view of existing architecture
Aligns ServiceNow platform capabilities to business strategy and ServiceNow roadmap
Leads the Platform Support Team in implementation of technical good practices, policies, and procedures
Architectural controls and analysis of impacts for new requirements
Provides leadership & participates in implementing new requirements on the ServiceNow platform
Contributes to governance processes
Produces technical solutions with a detailed narrative for implementation, including documentation and collaboration with development team & partners
Participates in and leads formal technology evaluations and proofs of concept.
Stays current on ServiceNow products and applicable integrated technologies
Program Governance & Steering Committee
Design Review Board
Service Portfolio & Service Management (for each product)
Platform Operations and Management
Skills and Knowledge
At least 8 yrs. experience in information technology, with a minimum of 4 years' experience in Information Technology Service Management (ITSM) and ITIL technology.
ServiceNow Architecture and Security
Enterprise and/or IT Service Management
Experience/Knowledge in ServiceNow advanced system administration and /Or ServiceNow application development
Experience with ServiceNow database design schemas and data modeling, including ServiceNow CSDM
Experience with middleware and discovery technologies
ServiceNow implementation experience including incident, problem, change, CMDB, discovery, and asset management
ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.)
Bachelor degree in Business, Computer Science or related discipline
Required experience with ServiceNow ITSM technology's. Preferred Certifications (ex. ServiceNow administration and architecture).
WHAT WE OFFER
At Abbott, you can have a good job that can grow into a great career. We offer:
Training and career development, with onboarding programs for new employees and tuition assistance
Financial security through competitive compensation, incentives, and retirement plans
Health care and well-being programs including medical, dental, vision, wellness, and occupational health programs
Paid time off
401(k) retirement savings with a generous company match
The stability of a company with a record of strong financial performance and history of being actively involved in local communities
Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.