DESCRIPTION

The UCSD Division of Medical Education Simulation Training Center (STC) serves the undergraduate, graduate, and continuing medical education programs through the use of simulation technologies such as high fidelity manikins and partial task trainers. In addition, training takes place in fully equipped simulated hospital settings; i.e., a hospital ward room, operating suite, intensive care unit, emergency room, outpatient clinic rooms as well as in situ simulations in the hospital and actual patient care environments. The STC has continued to expand as the use of simulation technologies and has dramatically grown and taken on an even more important role in both the undergraduate curriculum and the residency programs.

Under the supervision of the Director for Simulation Education and the guidance of the Associate Dean for Simulation, the Simulation Operations Specialist (SOS) is expected to provide educational and technical support for all simulation events, including the preparation (set up and tear down), operation, maintenance and repair of computerized manikins (software and hardware), task trainers and audiovisual equipment. Incumbent may be required to role-play as a simulated healthcare provider in certain simulation scenarios. In addition to operating the manikins and other simulation equipment, the SOS may need to provide assistance to the users of the STC, which include administrative support and research initiatives to help further the educational mission of the STC. Additionally, verifying and documenting equipment use and session attendance via an electronic scheduling system is expected. Performs other duties as assigned.

Incumbent applies acquired skills, process, and policy knowledge to support professional health education program learners. Coordinates program operations, which include teaching and learning activities, program curriculum, learner scheduling, maintaining databases, tracking learner compliance, and program accreditation.

MINIMUM QUALIFICATIONS

• Six (6) years of related experience, education/training, OR an Bachelor's degree in related area plus four (4) years of related experience/training.

• Communication skills; includes verbal, written and active listening. Service oriented and responsive to questions and requests. Ability to interact in a professional, resourceful, and courteous manner.

• Demonstrated interpersonal skills. Ability to develop working relationships within department and with learners.

• Excellent organizational skills, analytical, and demonstrated attention to detail. Ability to work with extremely complex faculty calendars / schedules requires extremely well organized and detail oriented precision.

• Knowledge of educational technology and systems. Ability to troubleshoot and triages related technology issues.

• Investigative, data analysis, and reporting skills. Ability to generate computer reports, checking for errors, correcting and submitting accurate reports. Skills include entering, maintaining, extracting, and analyzing data in electronic systems.

• Experience in human anatomy, physiology, medicine and healthcare setting or related experience.

• Basic knowledge of relevant policies and regulatory requirements. Basic knowledge of health professions education industry.

• Basic knowledge of administrative analysis and operations research. Acquiring skills in developing and implementing processes and systems. Familiarity with the administrative and operational implications in a program.

PREFERRED QUALIFICATIONS

• Certified Healthcare Simulation Operations Specialist (CHSOS) (preferred but not required)
• Previous experience working with medical simulation education.
• Thorough knowledge of B-lineMedical evaluation an AV capture and Laerdal Sun software and platforms.
• Experience in BLS, ACLS, PALS.

SPECIAL CONDITIONS

• Employment is subject to a criminal background check.
• Ability to work evenings and weekends when necessary.
• Ability to lift heavy equipment (30 lbs.) with assistance equipment and work with medical devices.