Information Systems Support Technologist Intermediate, Laboratory (Full Time) (Work from Home)
Location: Danville, Pennsylvania
Type: Full Time
Internal Number: R-33262
Supports Medical Laboratories in the development and maintenance of all Laboratory Information Systems. Functions as a member of the Laboratory Information System support team providing 24-hour-a-day 7-day-a-week technical support as appropriate.
Assists with the development and maintenance of the laboratory information system.
Performs file maintenance and updates software as requested.
Verifies that all data has been entered correctly.
Provides the IS Help Desk with support as appropriate.
Assists in the testing and verification of software provided in periodic software releases.
Assists in the testing of any software changes prior to those changes being installed in the production area.
Aids in the verification of reports as to completeness and accuracy before releasing into the production area.
Develops and runs ad hoc reports as required; meets the requestors needs in a timely manner.
Monitors, maintains and troubleshoots instrument interfaces.
Performs frontline trouble shooting of peripheral devices and all applications.
Aids in the diagnosis and prevention of errors and notifies the appropriate individuals.
Assists in the development of Laboratory Information System policies and procedures for intra-departmental functions.
Supports the process of change control maintaining required documentation and assuring communication with lab and non-lab users of the Laboratory Information System and associated systems.
Participates in computer orientation, training and in-service programs for all levels of laboratory personnel.
Provides similar services for other users as required.
Participates in operational development assuring trouble-free interfacing between the Laboratory Information System and other hospital and clinical information systems.
Assists in supporting medical laboratory outreach activity including maintenance of reference lab interfaces and production and distribution of ad hoc reports as required.
Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.
*Relevant experience may be a combination of related work experience and degree obtained (Associate's Degree = 2 years; Bachelor's Degree = 4 years).
We're proud to offer competitive salaries and a comprehensive benefits package that includes:
Medical, prescription drug, vision and dental coverage that start on Day 1!
Family Support (Fertility and Adoption Support)
Employer contribution to your retirement plan
Tuition assistance (part time and full time roles only)
Generous paid time off packages that allows you to take the time you need to travel, rest, and care for and reconnect with friends and family.
Professional opportunities for growth and advancement
Support and mentorship from a full range of dedicated and experienced laboratory leaders
Paid Military Leave
Community Involvement through our Employee Resources Groups
High School Diploma or Equivalent (GED)- (Required)
Minimum of 7 years-Relevant experience* (Required)
Certification(s) and License(s)
Certified Medical Laboratory Scientist/Medical Technologist - American Society for Clinical Pathology (ASCP)
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh FoodFarmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencingprograms, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 1...3 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers. What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.