Vanderbilt Health Clinic at Walgreens, a relationship between Vanderbilt Integrated Partners and Walgreens, provides high quality, efficient, compassionate care at 14 area locations in the metro area. The clinic's scope of practice includes patients aged 2 years or older with common retail clinic conditions, carefully selected patient follow-ups from the emergency department and hospital and some chronic disease management. The goal of the clinics is not just to provide excellent care but also to be engaged in the surrounding communities by promoting wellness and healthy living.
Your primary role as a Medical Assistant with Vanderbilt Health Clinics at Walgreens will be to provide a great first interaction with patients. You will be responsible for checking patients into clinic, gathering patient data and managing good clinic flow. You will be in charge of making sure the rooms are clean for patients and that supplies are present. You will be working closely with the Advanced Practice Clinician in performing office examinations and assisting patient and family education. You will also be ensuring good patient care by scheduling follow-up appointments and testing.
Key Functions and Expectations
Uses current technology to pull patients expeditiously from waiting rooms to exam areas.
Proactively communicates delays to patients.
Demonstrates on-stage behavior in all setting visible to patients and visitors.
Proactively identifies patient/visitor needs and takes steps to assist.
Planning and Managing Care
Gathers screening and other data for the health care team.
Demonstrates individual and team accountability by meeting basic patient/family needs:
Accompanies patients/families to exam rooms
Assists with collecting specimens
Prepares patients for examination
Works with provider to maintain efficient, effective clinic flow; checks schedules and organizes patient flow.
Assists provider with routine office procedures.
Fulfills clerical responsibilities:
Maintains patient charts and other patient care documents
Handles physician correspondence
Communicates patient needs to provider through accurate use of electronic medical record messages.
Ensures cleanliness of exam room equipment, instruments; orders and distributes supplies.
Assists in maintaining regulatory compliance.
Distributes patient family education material as directed by clinical staff.
Facilitates identification of resources to meet patient healthcare needs.
Directs patient/family calls; responds to patient messages.
Responds to patient questions/concerns/problems; refers to immediate supervisor, clinical staff or provider.
Communication and Collaboration
Communicates and collaborates effectively with all members of the health care team.
Coordinates clinic flow to optimize efficiencies.
Uses electronic medical record effectively.
Education: Graduation from an approved Medical Assistant's Program
Experience: Preferred 6 months of patient care experience
Certification: Not required, but will be expected to complete within 12 months of hire at no cost to you. Endorsed organizations include: American Medical Technologists (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT), National Health Career Association (NHA) and National Association for Health Professionals (NAHP).
Vanderbilt Integrated Partners is committed to principles of equal opportunity and affirmative action.
Vanderbilt University Medical Center is home to Vanderbilt University Hospital, The Monroe Carell Jr. Children’s Hospital at Vanderbilt, the Vanderbilt Psychiatric Hospital and the Vanderbilt Stallworth Rehabilitation Hospital. These hospitals experienced more than 61,000 inpatient admissions during fiscal year 2015. Vanderbilt’s adult and pediatric clinics treated nearly 2 million patients during this same period. Vanderbilt University Hospital and the Monroe Carell Jr. Children’s Hospital at Vanderbilt are recognized again this year by U.S. News & World Report’s Best Hospitals as among the nation’s best with 18 nationally ranked specialties. Vanderbilt University Medical Center is world renowned because of the innovation, work ethic and collegiality of its employees. From our health care advances to our compassionate care, Vanderbilt owes its accomplishments and reputation to staff and faculty who bring skill and drive and innovation to the medical center day after day. World-leading academic departments and comprehensive centers of excellence pursue scientific discoveries and transformational educational and clinical advances across the entire spectrum of health and disease.As t...he largest employer in middle Tennessee, we welcome those who are interested in ongoing development in a caring, culturally sensitive and professional atmosphere. Most of us spend so much of our lives at work, we want to be part of maintaining a workplace in which people support one another and encourage reaching for excellence. Many high-achieving employees stay at Vanderbilt because of the professional growth they experience and because of their appreciation of Vanderbilt’s benefits, public events and discussions, athletic opportunities, beautiful setting and, above all, sense of community and purpose.Vanderbilt and its employees share a set of mutual expectations that have been created with productivity, legality, fairness and safety always in mind. We believe that our investment in training and compensating employees multiplies in value when we enable individuals to deliver their best performance for the benefit of us all.