Vacation starts with an accrual rate of 3 weeks per year.
Sick time is 5 days per year. In addition, separate COVID-19 sick time.
Dental, Vision, and PPO or HMO Health plans.
Term life insurance. ST or LT disability.
401k plan, but no employer match at this time.
Stock option grants may be provided to new hires who are exempt employees.
Internal Number: JD-1186
We are seeking a Human Factors Engineer as we usher in a new project with great benefits to those with chronic disease and those interested in preventing it. You will be responsible for developing user personas and needs as well as documenting and testing of outstanding digital experiences, physical interactions and overall usability for market leading solutions that validate and verify we are meeting user needs.
You will work to develop and follow industry best practices for running and documenting usability formative studies, qualitative assessments and Human Factors engineering usability assessments. In this role you will create and document personas, user journeys, surveys, test protocols, qualitative and quantitative data analysis. Your contributions will ensure a user centered development of products and services pre and post product launch. You will be responsible for preparing and administering usability studies of products for consumer use, home health, and/or medical devices Design History Files and regulatory body submissions. You must be extremely detail oriented and collaborative. You must also be positive, passionate and compassionate to ensure every struggle is handled by working through the problems, so our users won’t have to.
Primary Duties & Responsibilities:
Adhere to and implement a usability rating system and testing protocol
Develop questionnaires, ethnographic research protocols, and surveys for qualitative feedback and formative testing of products and services for consumer and medical devices.
Work with marketing to create user personas based on target markets and qualitative research
Conduct online and in person testing and documentation of usability formative studies as well as focus groups and interviews.
Identify and organize quantitative feedback from analytics for apps and websites to share with design team for improvements and opportunities
Communicate and collaborate on the value of features, or subtle joys of the user journey to a high standard internally so that all difficulties are handling in software and not by the end user
Watch and sort through user video recordings with clear note taking. Splice and cut videos for executive summary and observation
Facilitate user error analysis
Maintain awareness of and share industry trends and platform best practices in human factors, usability and digital experience on iOS, Android, and web
Ensure that accessibilities standards for each platform are met
Track cultural differences and risks for items, terminology, and features
Minimum Qualifications and Experience:
Bachelors, Master’s or PhD in Human Factors, ergonomics or related field
5+ years of experience in human factors or user experience research and design of human interfaces
Proven success running usability studies for medical devices
Proven work examples or projects running usability testing for mobile devices (iOS, or Android)
Excellent communication, collaboration, presentation, and interpersonal skills
Strong process orientation and documentation abilities
Understanding of best practices including accessibility standards and human factor standards
Ability to work independently, while escalating issues as necessary
We are Cercacor, a health and wellness innovator based in Irvine, California. We strive to empower others by providing valuable and personalized insight into their health and bodies – allowing more people to understand themselves better than ever before. With over 127 issued and 48 pending patents to our name, our proven technologies are used by leading hospitals around the world, licensed under the name Masimo Rainbow SET (Signal Extraction Technology).
Discover your true potential with Cercacor.
Improve lives by making the impossible possible through innovation