To us, it's about living life to the fullest while serving our patients, teammates, neighbors and friends. We are dedicated and passionate in everything we do, seeking challenge and appreciating the routes that got us here. Whether our path is clinical or not, we all came to find balance and meaning in our lives within the work we are passionate about and the adventures we live.Vail Health has become the world's most advanced mountain healthcare system. Our updated 520,000-square-foot hospital opened in December 2020. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Some roles may be based outside of our Colorado office (as stated in the Job Title). Roles based outside of our primary office can sit in any of the following states: AZ, CO, CT, DC, FL, GA, ID, IL, KS, MA, MD, MI, MN, NC, NJ, OH, OR, PA, SC, TN, TX, UT, VA, WA, and WI. Please only apply if you are able to live and work primarily in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.POSITION PURPOSE: The Patient Liaison works with patients and their families to address needs and concerns. The Patient Liaison performs patient care in support of the rest of the care team. The Patient Liaison is the first point of contact for the patient and will work closely with the patients, their families, the care team, and leadership in order to address all needs and concerns. ESSENTIAL JOB FUNCTIONS:Greet patients and families in admitting and act as their guide throughout the surgical experience while using AIDET in all interactions.Responsible for the coordination of the daily patient flow and schedule in order to optimize care, safety, and satisfaction-includes preparing and cleaning rooms. Assists with and performs patient care including collection of patient information, accurate reading and documentation of vital signs. Round continually in the family waiting room to assess and provide for the needs of familyDemonstrates the ability to work with all providers and nursing staff by accurately receiving and implementing instructions and orders.Demonstrates clinical knowledge in all patient types and age groups to meet patient care needs/outcomes within unit. Displays cultural competency and ability to work diverse patient populations.Transport of patient and families to all areas in the peri operative area, to and from the waiting room, and to other units in the hospital.Continually improve outcomes and experiences by addressing needs patient needs in a proactive manner by completing hourly rounding and other duties as assigned.Assist with Pre-operative unit care and Post Anesthesia Care Unit care as allowed by qualifications and training.Role models the principles of a Just Culture and Organizational Values.Perform other duties as assigned. Must be HIPAA compliant.This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.MINIMUM QUALIFICATIONS: Experience:One year of experience as a care tech License(s):Certified in the state of Colorado as a Certified Nurse Aide (CNA)Certified Medical Assistant (CMA) by the American Association of Medical AssistantsEmergency Medical Technician (EMT) certification by the state of Colorado preferred.Certification(s):Basic Life Support (BLS) requiredComputer / Typing:Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.Education:N/A Pay is based upon relevant education and experience. Pay Range:$22.60—$29.48 USD Benefits at Vail Health Competitive Wages & Family Benefits: Competitive wagesParental leave (4 weeks paid)Housing programsChildcare reimbursement Comprehensive Health Benefits: MedicalDental VisionEducational Programs: Tuition Assistance Existing Student Loan RepaymentSpecialty Certification ReimbursementAnnual Supplemental Educational FundsPaid Time Off: Roughly five weeks in your first year of employment and continues to grow each year.Retirement & Supplemental Insurance: 403(b) Retirement plan with immediate matching Life insuranceShort and long-term disabilityRecreation Benefits, Wellness & More: $1,000 annual wellbeing reimbursementRecreation discountsPet insurance
Vail Health, formerly Vail Valley Medical Center, is a nonprofit community health care system serving patients and guests from around the world. Locally operated and governed by a volunteer board of directors, Vail Health includes a 56-bed hospital, accredited by the Joint Commission. Our 24/7 emergency department in Vail is a Level III Trauma Center with a nearby helipad for necessary medical transports. Vail Health provides a wide array of services and access points including Beaver Creek Medical Center, urgent care clinics in Avon and Gypsum, our Edwards medical campus, Eagle Healthcare Center and a multispecialty clinic in Frisco. Howard Head Sports Medicine offers physical therapy services at 10 locations and works closely with our internationally renowned orthopaedic partners at The Steadman Clinic and Vail-Summit Orthopaedics. In addition, Vail Health's Shaw Cancer Center and Sonnenalp Breast Center are the region’s only fully accredited cancer treatment center and comprehensive breast center. The Vail Clinic, which was founded in 1965, officially became “Vail Valley Medical Center” in 1980, its first year as a full-service hospital. At that time, we had one primary locatio...n and 25 physicians. Today, Vail Health has locations in nine towns, nearly 1,000 employees, 260 physician partners and 85 volunteers. Vail Health is an equal-opportunity employer. The hospital is handicap accessible and adheres to the Americans with Disabilities Act. Smoking is prohibited in our facilities. This includes e-cigarettes.