North Country HealthCare

North Country HealthCare is the primary community health center in northern Arizona. In 1991, a small group of doctors and nurses, health and human service representatives and consumers worked together to establish the Flagstaff Community Free Clinic. In 1996, the clinic transitioned from a volunteer organization into a state and federally funded community health center. Today, North Country HealthCare serves 14 communities across northern Arizona, providing quality medical care to all while building healthier communities.

Mission

To provide accessible, affordable, comprehensive, quality primary healthcare in an atmosphere of respect, dignity, and cultural sensitivity. The health and well-being of patients and community alike are promoted through direct services, training/ education, outreach, and advocacy.

Vision

To create healthier communities by serving as the primary care provider of choice and ensuring no person is without access to primary care.

Residency Program

PGY1 Community-Based Pharmacy Residency Program Purpose:

To build upon the doctor of pharmacy (PharmD) education and outcomes to develop community-based pharmacist practitioners with diverse patient care, leadership, and education skills who are eligible to pursue advanced training opportunities including postgraduate year two (PGY2) residencies and professional certificates.

Individualized Program Description:

The North Country HealthCare PGY1 Community-based Pharmacy Residency Program (CPRP) is dedicated to developing clinical pharmacists who are equipped to provide optimal medication management in a community/ambulatory care setting and are able to teach pharmacy skills to technicians, students, future residents and other clinicians in the clinical and educational setting.

The Post-Graduate Year One (PGY1) Community- Based Pharmacy Residency Program at North Country HealthCare (NCHC) is accredited by the American Society of Health-System Pharmacists (ASHP) in conjunction with the American Pharmacists Association.

Duration: 12-month, full-time program

Number of positions: 2

Rotations: Longitudinal with customizations

Chronic disease states including but not limited to:

• Anticoagulation
• Cardiovascular disease
• Diabetes
• Gastrointestinal disease
• Hepatitis C
• Pulmonary disease
• Optional specialty populations—HIV/AIDS, pediatrics, etc.

Learning Experiences

• Orientation (rotational)
• Medication Distribution (continuous)
  
  • Staffing
  • Controlled Substances
  • Clinic administered medications/drug supply chain
• Patient Care: Ambulatory 1 & 2 (longitudinal)
  • Medication therapy management (MTM)/ Transitions of care (TOC)
    • Chronic disease state management
  • Interdisciplinary collaboration
    • CPCHP FM Residency program
    • Special population case conference
  • Drug information questions (DIQs)
  • Patient-Centered Medical Home (PCMH) appointments
  • Satellite clinic visits
• Patient Care: Community 1 & 2 (longitudinal)
  • Anticoagulation clinic (live & telehealth)
  • Bridge Care Plan Program
  • Gestational DM/HCV start counseling
  • Immunization clinic
  • Extended patient counseling
  • Medications & devices
• Leadership & Projects* (longitudinal)
  
  • Leadership development activities, readings, videos, discussions & leadership retreat
  • Continuous quality improvement (CQI)
  • Program development
  • Collaborative practice agreement

         Residency Project 

• • Collaboration with NAU Center for Health Equity Research (CHER)
  • PowerPoint/Podium & poster presentation
    • Western States Conference and/or
    • Southwestern States Conference

         CQI 

• • CQI project
  • Poster presentation
  • Business plan

         Teaching

• • Teaching certificate
  • Precepting—IPPE/APPE pharmacy students, FNP students, medical students
  • Topic discussion
  • Journal club
  • DIQs
  • Student project
  • Diabetes education
    • Group classes
    • Individual appointments
  • CE presentation

The resident will be awarded a certificate of completion upon successful completion of NCHC’s residency program and applicable requirements.

NCHC has a minimum GPA requirement of 3.0 or higher.