LOCATION: John H. Stroger Jr. Hospital

DEPARMENT: Employee Health Services

SHIFT: 8:00am-4:00pm

Salary is commensurate with years of experience indicated at time of application submittal. Experience not disclosed or documented at the time of application will not be considered for initial step placement.

JOB SUMMARY UNION (SEIU 73)

The Medical Assistant (MA) works in cooperation with other clinic or facility health care and administrative professionals to provide continuity of care to the patient. The MA performs both clinical and administrative duties to support physician, nurses and administrative staff.

TYPICAL DUTIES

• Obtains medical history, vital signs, including but not limited to blood pressure, height and weight and accurately and legibly documents the medical record. Reviews patient or employee medical records for completeness. May assist patients in completing relevant forms.

• Prepares patient rooms for medical visits. Maintains cleanliness and general appearance of exam rooms. Cleans rooms after each patient visit and disposes of potentially infectious materials appropriately.

• Assists with clerical and administrative duties such as answering phones, sorting medical charts, retrieving lab reports, scheduling appointments, billing and maintaining or obtaining current demographic and insurance information. Completing compliance reports as requested.

• Performs a variety of laboratory procedures, including but not limited to finger stick glucose, veni-puncture, EKG's, urine dipsticks, throat cultures, pre-employment drug screens. Logs test and controls and accurately documents in medical records.

• Assists physician with physical exams, minor surgical procedures and treatments, such as dressings and ear irrigations and administers injections following physician order.

• Performs phlebotomy service and prepares specimens as directed. Prepares and administers immunizations.

• Administers first aid and other related procedures including removing and changing dressings, applying bandages, removing sutures, etc.

• May be required to perform cardiopulmonary resuscitation.

• Assists in employee medical clearance process by ensuring appropriate follow up visits are completed, accurately entering laboratory results and completing appropriate documentation.

• Receives, organizes and stocks clinical supplies. Maintains inventory of medical supplies and providers for secure storage of medicine.

• Performs equipment sterilization at site or prepares equipment for transfer to another facility for sterilization. Maintains clinical equipment and reports malfunctions to the staff physician or clinical coordinator.

• Demonstrates knowledge and skill in interfacing with patient behaviors and health issues for a variety of age groups including children adolescence, adults and geriatric patients.

• Performs other related duties as required.

• Assists with respiratory fir testing of N95 particulate respirators

• Performs pre-employment or fit for duty drug and alcohol testing.

• Utilizes current database by inputting employee data and running reports as required

MINIMUM QUALIFICATIONS

• Completion of an accredited Medical Assistant program, completion of a formal medical service training program of the United States Armed Forces, is required.

  (Must provide Official Transcripts at time of interview)

OR

Five (5) years of recent full-time professional Medical Assistant experience is required.

• Certificate as a Medical Assistant through the American Association of Medical Assistants(AAMA), American Medical Technologists (AMT), National Health career Association (NHA),American Registry of Medical Assistant (ARMA), National Center for Competency Testing (NCCT) or the Nationally Registered Certified Medical Assistant (NRCMA) OR Certified as a Registered Medical Assistant OR Completion of a Cook County Medical Assistant Training Program prior to starting employment, is required. (Must provide certificate time of interview.)
• Cardiopulmonary Resuscitation (CPR) Certification from the American Red Cross or American Heart Association, is required. (Must provide certificate at time of interview.)

PREFERRED QUALIFICATIONS

• One (1) year of experience as a Medical Assistant or in a related clinical capacity within a healthcare environment, is preferred.

KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS

• Knowledge and familiarity utilizing Microsoft Office Suite (i.e., Word, Excel)
• Working knowledge of medical terminology
• Strong interpersonal skills
• Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups
• Demonstrate awareness of HIPAA
• Demonstrate sensitivity and respect in caring for patients of all age groups and cultural backgrounds
• Demonstrate analytical and problem-solving skills
• Demonstrate attention to detail, accuracy and precision
• Demonstrate flexibility and adaptability in performing work duties
• Strong emergency response skills
• Ability to observe environmental and OSHA safety practices
• Ability to transition from clinical to administrative duties
• Ability to meet deadlines
• Ability to update educational requirements per licensing association or as required by CCH

PHYSICAL AND ENVIORMENTAL DEMANDS

• Meet the minimum qualifications for the position.
• Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran?"
• Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list an Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable.