About this Role:
Under the guidance of our Medical Director and Regional Collections Manager, you’ll assist with the collection of blood and blood products. As a phlebotomist, you will ensure a positive and comfortable experience for our donor volunteers, helping them feel valued and informed throughout the donation process. You will be trained in blood drawing procedures and will handle various tasks, from managing donor information to maintaining strict infection control practices. Your efforts will help create a welcoming environment that encourages donors to become lifelong supporters of our mission. Your role is crucial in ensuring we adhere to our policies and meet the high standards set by NYBC, the FDA, and other organizations.
What you’ll do:
Welcome Donors with a Smile
Provide outstanding customer service at our mobile units and/or donor centers. Greet donors warmly, educate the first-time donors on what to expect to ease their anxiety around donating, guide them throughout the donation process, and ensure a smooth and overall positive and delightfully warm experience.
Blood Draws
Perform blood draws and collect specimens following established protocols and procedures under the guidance of the local Medical Director and Regional Collections Manager, (training will be provided).
Operating Medical Equipment
Operate and maintain medical equipment for blood collection, including cleansing, inspecting equipment after usage as well as appropriate storage as needed. Your role is crucial in ensuring we adhere to our policies and meet the high standards set by NYBC, the FDA, and other organizations.
Manage Donor Information
Verify and update donor information in our BECS system to create barcodes and keep relevant collection staff informed of any changes.
Educate and Assist
Help donors understand which type of donation is best for them based on our inventory needs and capacity. Explain the benefits of automated donations, including plasma, platelets, and auto-red cells.
Follow Safety Procedures
Adhere to infection control practices, including blood and body fluid precautions, isolation techniques, and following procedures to discard used supplies.
Record Keeping
Perform clerical tasks to support blood drawing activities and maintain required records and documentation.
Educate Donor
Educate donors on the importance of blood donation and ensure their experience is positive and encouraging.
