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Post Market Surveillance Manager
POSITION SUMMARY: This individual leads a team responsible for complaint call intake, investigation, product returns, return product analysis, complaint closure, and the monitoring and reporting on the performance of our products. This individual will be responsible for the integrity of the complaint handling process and ensuring that investigation conclusions are clear, supported, robust, timely and compliant. This individual will ensure that best practices in complaint investigation processes and associated root cause determination protocols and testing methodologies are carried out. Additionally, this individual must have strong analytical skills and effective communication across all levels of the company and demonstrate strong teamwork and collaboration acr
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